The hotel offers amenities for your comfortable stay and unforgettable experiences
Convenient Amenities
“The room was equipped with a microwave and fridge, making it easy to prepare and enjoy our own meals.” view full review
Relaxing Hot Pools
“The hot pools were a perfect way to unwind after a long journey; their close proximity was a fantastic bonus.” view full review
Fun for Kids
“The playground and bouncy pad were hits with the kids, keeping them entertained all day long!” view full review
Comfortable Stay
“The cabin was spacious, warm, and had beautiful views, ensuring a cozy and enjoyable stay for our family.” view full review
General
No smoking on site
Parking
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Water sports
Hiking
Cycling
Fishing
Guest Parking
Shared kitchen
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Outdoor dining area
Picnic area/ Tables
Business
Fax/Photocopying
Children
Cribs
Baby stroller
Board games
Children's menu
Children's pool
Water slides
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Aqua park
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Open-air bath
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Self-catering
Shared kitchen
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
76 Napier-Taupo Road, Sh 5,
Taupo,
New Zealand,
Waikato
Map view
street view
76 Napier-Taupo Road, Sh 5,
Taupo,
New Zealand,
Waikato
City landmarks
Shepherd Road
Waipahihi Botanical Gardens
1.3
mi
Lake Taupo
Maori Rock Carvings
1.3
mi
Golf Course
Hole in One Taupo
1.6
mi
Joan Williamson Rose Garden
1.5
mi
146 Lake Terrace
Warm Water Lake
1.3
mi
Lake Terrace
Great Lake Taupo
1.6
mi
202 Spa Rd
Taupo Bungy
1.7
mi
Parks
Taupo Botanical Gardens
1.6
mi
Bravado 3
1.3
mi
Taupo Marina
Lake Taupo
1.8
mi
Parks
Tongariro North Domain
1.9
mi
Golf Course
Taupo Mini Golf
1.5
mi
TaupoNew Zealand
Crazy Catz Adventure Park
1.5
mi
Museums
Taupo Museum
2.0
mi
#LoveTaupo
1.7
mi
Spa Rd
Old Military and Early Settlers Cemetery
1.9
mi
Golf Course
Taupo Golf Club
1.7
mi
32 Roberts St
Towncentre Taupo Incorporated
1.8
mi
Rangatira Park
4Play - Taupo's Ultimate Adrenaline Package
1.8
mi
Gallery
Taupo Art Gallery
1.9
mi
Taupo 3330
The lions monorail
1.9
mi
2360 Elverta Rd
Cherry Island
1.9
mi
1 Rainbow Dr
Rainbow Point Reserve
2.0
mi
Redoubt St
Riverside Park
2.1
mi
County Ave
Huka Falls Walkway
2.2
mi
County Ave
Spa Thermal Park
2.1
mi
Spa Road Tauhara
Otumuheke Stream
2.1
mi
Parks
Spa Thermal Park and Riverbank Recreational and Scenic Reserve
2.4
mi
Nearby
76 Napier Road Sh 5
Taupo DeBretts Spa Resort
900 ft
76 Napier-Taupo Road
Taupo DeBretts Hot Springs
200 ft
Restaurants
Grasshopper Too
1.3
mi
40 Taharepa Road Hilltop Shopping Center
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Relaxing spa cabins
Convenient location
Slightly abrupt service
Limited dining options
7.8/10
Very good
Rooms
7.9
Location
8.3
Service
8.4
Dining
7.6
Guest reviews
7.8/10
based on 16 reviews
8.1
8.1/10 based on 4697 reviews
Glyn
United Kingdom,
May
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious, comfortable, and had everything I needed for a convenient stay. The noise from the neighboring unit was a bit disruptive, but overall, the location was super convenient for exploring the town without being on busy roads.
Rooms
8.0
The rooms were wonderful and spacious, with comfortable beds. The adjoining setup was a bit noisy due to a door issue, but the room itself was super spacious and had everything we needed.
Service
9.0
The staff here were incredibly friendly and helpful, going above and beyond to ensure our satisfaction. They even upgraded our room after I raised a concern, which was a nice touch.
Location
9.0
The location was excellent, offering a nice and relaxing atmosphere. It had a great vibe for families and was away from the hustle of busy streets, making it a perfect spot for various travelers.
Dining
8.0
The dining experience was really enjoyable, especially ending the day relaxing with delicious options. The price was worth the quality of the food served in the café.
Facilities
9.0
The hotel facilities were top-notch and provided everything we needed for a comfortable stay. They truly enhanced the overall experience.
Aaron
United States of America,
May
2024
8.0/10
My stay at the hotel was a delightful experience overall. The rooms were cozy and warm, but the service could be a bit abrupt at times. The location was convenient, offering a mix of tranquility and accessibility. The dining options were decent, and the facilities added value to my stay.
Rooms
8.0
I was pleased with the lovely temperature and size of the rooms. They were cozy and well-equipped with all necessary amenities.
Service
7.0
Although the staff seemed a bit busy and rushed, they did their best to accommodate our late arrival, which was greatly appreciated.
Location
9.0
The location of the hotel was just right for me as it offered a peaceful setting yet was still close enough to key attractions.
Dining
7.0
I enjoyed the breakfast choices, especially the pancakes with fresh fruit. It was a decent dining experience overall.
Facilities
9.0
The facilities at the hotel were great, especially the pools and spa cabins. They added an extra layer of relaxation to my stay.
Relaxing spa cabins
Slightly abrupt service
Roy
United Kingdom,
April
2024
8.2/10
The hotel is situated amongst beautifully landscaped gardens, offering exciting features for children like a playground and air cushion. The rooms just need a good deep clean but are great if you want to save some money. The service was top-notch with deserving praise for the staff's hard work. The dining options are cheap and convenient, perfect for a quick meal. Overall, it's a place I'd definitely return to and stay longer.
Rooms
8.0
The rooms are comfortable and offer a good value for the money spent.
Service
9.0
The staff provided excellent service, showing dedication to their work.
Location
9.0
The hotel is close to the city center and features spa pools on the property, making it a convenient and relaxing option.
Dining
7.0
Dining at the cafe was enjoyable, with delicious breakfast choices at reasonable prices.
Facilities
8.0
The hotel offers great facilities, including well-maintained pools and playgrounds for children.
Al
United States of America,
April
2024
7.4/10
I had a mixed experience at this hotel. The rooms were comfortable and the staff was friendly, but the shared bathroom was a downside. The bungalows were cozy with a king-size bed, which was a plus. However, the lack of proper rubbish bags was inconvenient and the service lacked in some areas, like training for pregnancy massage.
Rooms
8.0
I stayed in a cabin with a very comfortable king-size bed.
Service
6.0
The staff was friendly, but some services were lacking, like proper training for specialized massages.
Location
9.0
The hotel is great for those heading to Napier, with convenient amenities and a lovely garden setting.
Dining
7.0
The cafe next to reception offered delicious dishes at a good price, although breakfast choices were limited.
Facilities
7.0
The hotel is equipped with basic facilities and a nice cafe available for guests.
Alex
United Kingdom,
March
2024
7.2/10
I had a mixed experience at this hotel. The rooms were lovely and warm, very clean, and comfortable, but the noise from the neighboring unit was quite bothersome. The service was very friendly and accommodating, especially with upgrading our room, but there were some noise issues. The location was great, just a short drive to the main center, but the outdoor sitting area was small and not suitable. The dining experience was good overall, though a little disorganized. Overall, a decent stay with some minor drawbacks.
Rooms
8.0
The rooms were lovely and warm, very clean, and comfortable, with a beautiful sunset view facing west.
Service
8.0
The service was very friendly and accommodating, especially with upgrading our room.
Location
7.0
The location was great, just a short drive to the main center, but the outdoor sitting area was small and unsuitable.
Dining
7.0
The dining experience was good overall, despite being a little disorganized.
Facilities
6.0
The facilities were in need of replacement, but overall decent.
Graham
United Kingdom,
February
2024
7.8/10
The hotel was well located to catch the evening breezes and was cold but not very comfy. It was a fairly basic accommodation with not many amenities and shared bathrooms, but considering the price, it was good value for money. The room was extremely large for the two of us, making it more suitable for a family with children.
Rooms
7.0
The room was well located to catch the evening breezes, spacious, and more suitable for a family with children.
Service
8.0
The staff were friendly and helpful.
Location
9.0
The hotel was away from the busyness of the main strip but still conveniently close to shops and supermarkets, with a great size room overlooking Lake Taupo.
Dining
8.0
The food was yummy with friendly staff, up to my standards, and included in the stay.
Facilities
7.0
The hotel had basic facilities but served the purpose well for the price paid.
spacious room
shared bathrooms
Denis
United Kingdom,
January
2024
8.4/10
The hotel provided warm and very clean rooms, perfect for our family's needs. The service was exceptionally helpful and accommodating to our requests. The location was central and had superb views. The dining experience was a great way to end the day. Overall, a satisfying stay with fantastic features.
Rooms
9.0
My family and I found the rooms to be clean and comfortable, allowing us to all sleep separately. It was a cozy arrangement for the three generations of us.
Service
9.0
The staff worked their magic to make our stay even better by accommodating our specific requests. They were friendly and attentive, making our experience wonderful.
Location
8.0
The location was central and offered fabulous views. It was great for our needs and added to the overall experience.
Dining
8.0
The dining experience was a great way to relax after a day of activities. The variety and quality of food were superb, especially on the Sunday when we had a delightful meal.
Facilities
8.0
The hotel's facilities were well-maintained and added to the convenience of our stay.
John
United Kingdom,
January
2024
7.8/10
The hotel is tucked in a lush tropical garden area, offering multiple pools and was great for our multi-generational group. The rooms were functional, but we missed having a remote for the air conditioning.
Rooms
7.0
The rooms were clean and spacious.
Service
9.0
The staffs were friendly and obliging, and even made sure our unit was nice and warm on arrival.
Location
8.0
The hotel is situated in a peaceful area with lovely gardens and pools. Close to everything for convenience.
Dining
7.0
The cafe near the reception area had good breakfast choices, but it was missing drink options.
Facilities
8.0
The facilities were good and met our needs during the stay.
J.
United States of America,
October
2023
8.4/10
The hotel was perfect for our family stay, with amazing rooms and a great view of the lake. The service was attentive, although some improvements could be made in assisting with room setups. The location, surrounded by lovely bush surroundings, was ideal for a peaceful getaway. The dining experience was convenient and budget-friendly, and the facilities offered all we needed for a comfortable stay.
Rooms
9.0
The rooms looked brand new, with an amazing kitchen, a comfy bed, and a nice warm ambiance. Ideal for relaxing while our daughter was asleep.
Service
7.0
The staff quietly ensured adult supervision for safety and consideration of other guests, although more help could have been provided for tailored room setups.
Location
9.0
Nestled in lovely bush surroundings, the hotel provided a serene atmosphere for a relaxing vacation.
Dining
8.0
The dining options, including scrambled eggs on toast, were a highlight and convenient for our stay.
Facilities
9.0
The hotel offered all the necessary facilities for a comfortable and enjoyable stay.
Karen
United States of America,
September
2023
7.8/10
I had a cozy and warm stay at this hotel in Rotorua. The room was tidyish as advertised on Bookings, making it a comfortable choice overall. However, the noise from the fridge was a bit disturbing for the child sleeping in the living area, and there were limited dining options available after breakfast.
Rooms
7.0
The rooms were cozy and warm, maintaining a tidyish standard as advertised on Bookings.
Service
9.0
The service provided by the staff was fantastic. They were very helpful and really made our stay better than expected, even though the facilities' state is not their responsibility.
Location
8.0
The location was amazing, close to the spa baths and the mineral baths, offering convenience and a well-equipped, spacious cabin. However, there was nothing else within walking distance apart from the shared kitchen/lounge.
Dining
8.0
The dining experience was v good, especially with the beautiful Sunday soup prepared by the chef. Thank you for the wonderful meal.
Facilities
7.0
The facilities overall met expectations, providing a decent level of comfort and convenience during the stay.
Anthony
United Kingdom,
September
2023
7.2/10
The hotel is compact but more than adequate for our family with three preschoolers. The rooms were very dirty, including the bedding, and had mold on all the curtains, but they were comfortable and suitable for us. The service was super friendly and helpful. The location was handy to town without the noise of being in town. The dining experience was good value for money. The hotel has great potential but needs better room maintenance.
Rooms
6.0
The rooms were comfortable and suitable for us, but very dirty with mold and bad odors.
Service
9.0
The service was super friendly and helpful.
Location
8.0
The location was handy to town without the noise of being in town.
Dining
8.0
The dining experience was good value for money.
Facilities
5.0
The hotel facilities need better maintenance.
Adrian
United Kingdom,
August
2023
9.2/10
I was thrilled with the spacious and clean studio room that offered a nice view of the small lake. The modern appliances added a touch of convenience to the cozy ambiance. The service staff, especially towards children, was friendly and accommodating, enhancing the overall experience. The location was a true gem, offering a variety of activities and a serene setting in the valley. The dining experience was delightful, with a decorative and delicious breakfast and superb service. The facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The studio room was spacious, clean, and modern with nice lake views.
Service
9.0
The service staff were really friendly and accommodating, especially towards children.
Location
10.0
The location in the valley was an absolute bliss, beautifully done, and credit to the owners' hard work.
Dining
9.0
The breakfast served was decoratively presented, hot, and cooked to perfection, complemented by strong and sweet coffee.
Facilities
9.0
The facilities provided everything from airport shuttle to family holiday amenities, ensuring a convenient and enjoyable stay.
Spacious Rooms
Slightly Pricey
Hubert
United Kingdom,
August
2023
7.8/10
Staying at the hotel was a great experience overall, with comfortable rooms and exceptional service, although the dining options were a bit limited. The location offered a mix of peaceful surroundings and easy access to the resort area. The facilities were well-maintained, providing a cozy and convenient stay.
Rooms
8.0
The room was like a standard trailer layout with a small seating area and dining room up front. It was always warm and cozy without being too hot for sleeping, offering a private space for relaxation.
Service
9.0
The staff went beyond expectations to resolve booking errors and personally showed us to our unit. They were friendly and helpful throughout our stay.
Location
7.0
The location allowed us to escape the hustle and bustle, although there was some road noise from the nearby busy highway. It was still a great spot, especially for multigenerational groups.
Dining
7.0
I recommend the pancakes with fresh fruit, although the overall dining experience was a bit expensive. The scrambled eggs were also a hit.
Facilities
8.0
The facilities were convenient and well-equipped. Everything was in good condition, making our stay comfortable and enjoyable.
Cosy Atmosphere
Road Noise
Randy
United States of America,
July
2023
8.4/10
I had a great time at this hotel! The rooms were spacious, modern, and had everything we needed, including a kitchen, shower, and TV in the room, which comfortably accommodated 4 people. The location was convenient, although a bit noisy due to the nearby highway, but the beautiful surroundings made up for it. The service was exceptional, with friendly staff who made our stay enjoyable and even moved us to a quieter spot upon request. The dining experience was top-notch, offering delicious options, although slightly pricey.
Rooms
9.0
The room we stayed in was fantastic, fully equipped with everything we needed for a comfortable stay.
Service
9.0
The service at this hotel was exceptional. The staff was friendly, accommodating, and made sure we had everything we needed during our stay.
Location
7.0
The location of the hotel was convenient, although there was some road noise from the busy highway. However, the beautiful surroundings made it a worthwhile stay.
Dining
8.0
The dining experience at the hotel was excellent, offering great value for money and delicious food options.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything we needed for a comfortable stay.
Carl
United States of America,
July
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were warm, comfortable, and clean, but the air conditioning was a bit lacking. The staff was incredibly friendly and helpful, making the experience enjoyable. However, the presence of cobwebs in the rooms was a downside that could be improved.
Rooms
7.0
I found the rooms warm, comfortable, and clean, although the air conditioning could have been better. The cobwebs in every ceiling and behind the blinds were a significant drawback.
Service
9.0
The staff was very friendly and always seemed happy to assist. Their friendliness added to the positive experience during my stay.
Location
8.0
The location was central to where I wanted to go, and it was well-maintained with beautiful surroundings. The proximity to shops and restaurants made it convenient for exploration.
Dining
7.0
The dining experience was satisfactory, with good food and friendly staff. The cabin setting added to the enjoyable meal.
Facilities
8.0
The facilities were tidy and fun, with a little private garden and a playground nearby. However, more attention could be given to cleanliness to enhance the experience.